About

I'm Max. I write software for businesses that make things.

Not demos and not decks. Systems that people open on a Monday morning and complain about loudly when they are wrong — which is the only useful kind of feedback there is.

The short version

Where
Kingston, Ontario
Day job
Internal systems at a manufacturer here in Kingston
Business
Global Web Rise — sole proprietorship, my name on the invoice
Capacity
Two client projects at a time
In person
Belleville to Brockville. Elsewhere in Ontario, we start on a call
A desk with two monitors showing code and a dashboard, a mechanical keyboard, a notebook and a coffee mug, lit by grey daylight from a window
Example: an illustrated workspace, not a photograph of my desk.
The longer version

Where the opinions on this site come from

By day I run the internal systems at a manufacturer here in Kingston. Their orders, quotes, customers, materials, stock and accounting all pass through software I built, including the sync into their books and the tooling behind their online store. I still maintain it every week, which is a different and more honest relationship with a codebase than shipping it and leaving.

That is where almost everything on this site comes from. I am not describing software I have read about. I have watched people on a shop floor use it in a hurry, break it in ways nobody designed for, and then tell me exactly what was wrong with it — usually while holding something heavy.

Outside that I build and run my own things. BenefitCheck.ca is mine: a benefits calculator for people in Ontario, with card payments, transactional email and monitoring behind it, which I operate rather than having built once and walked away from. I also built a private tool that finds and verifies business contacts, which I use for my own outreach and do not sell.

Global Web Rise is the registered business name on the invoice. In practice you are dealing with one engineer. I work with a designer on branding, interface work and content — she is not named here yet because that is her decision to make, not mine — and I take a small enough number of projects that you are never waiting behind somebody else's emergency.

The risk was never that the software fails. It is that it becomes something only one person understands.

Max Zimak
How I work

Four habits, and where each one came from.

Write it down before building it

Almost every disagreement in this work is about scope, and scope is cheap to fix on paper and expensive to fix in code.

So you get the plan first: what it does on day one, and what it deliberately does not do.

Ship narrow

Something small that gets used on Monday beats something enormous that lands in six months and matches a conversation nobody remembers having.

The second version is always better than the first, so get to the first one quickly.

Say when it isn't custom software

A good share of what I am asked to build should be a setting, a connector, or a written-down process.

Saying so costs me a project. It has also been how most of my conversations start.

Everything in your name

Accounts, domain, code, data. From day one, not at the end as a favour.

If leaving me is expensive, I am no longer competing on the quality of the work.

Who I am most useful to

Businesses where work arrives, moves, and leaves.

Five to fifty people, one or two owners, not a corporation. Small manufacturers and workshops, e-commerce businesses that make what they sell, distributors, and contractors with an office.

The common thread is that a job comes in, passes through stages, and goes out — and that somewhere in the middle of it, a person is doing by hand what a machine should be doing. If that describes your week, we will get on.

Size
Five to fifty people, one or two owners
Kind
Manufacturers and workshops, e-commerce that makes what it sells, distributors, contractors with an office
The tell
A job arrives, passes through stages, and leaves — and a person is doing part of it by hand
Less useful to
Pre-revenue startups, agencies reselling my hours, anyone who needs a team of six
The easiest way to start

Let me look at how your business runs.

The audit is free and does not need a phone call. Worst case, you get a written second opinion on your own operation for nothing.